Pollo Tropical, a popular chicken restaurant located in Hialeah, FL, offers a vibrant twist on classic fast food with a tropical flair that leaves patrons craving more. Highlights of the menu include their signature All The Way TropiChop, a deliciously marinated chicken dish served over rice and black beans, complemented by fresh veggies and sautéed onions. This dish stands out not just for its flavor, but also for its generous portions at competitive prices, making it an attractive choice for a quick meal. Reviews from customers convey a sense of satisfaction with the food's quality and taste. Greg Johnson appreciated the variety, noting the flavorful combination of pork, steak, and chicken in the Tropical Chop. Meanwhile, Linet Imbert praised the consistent freshness and exceptional customer service, making the visit feel special even for those traveling from afar. It's evident that the employees prioritize guest experience, as highlighted by multiple reviews. However, some feedback points to the need for improvements in restaurant cleanliness and ambiance. Kareem Joshua's comments reflect a desire for a more inviting atmosphere, particularly regarding cleanliness in communal areas. Overall, Pollo Tropical combines delightful flavors and hospitable service, making it a worthwhile stop for anyone seeking a fresh and enjoyable dining experience.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Service options
Has outdoor seating
Offers kerbside pickup
Has no-contact delivery
Offers delivery
Has drive-through
Offers takeaway
Serves dine-in
Highlights
Has fast service
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves alcohol
Serves comfort food
Serves healthy options
Serves late-night food
Quick bite
Serves small plates
Serves vegetarian dishes
Serves wine
Dining options
Serves brunch
Serves lunch
Serves dinner
Has catering
Serves dessert
Has seating
Amenities
Has toilet
Has Wi-Fi
Free Wi-Fi
Atmosphere
Casual
Cosy
Quiet
Trendy
Crowd
Family friendly
Good for groups
Popular with tourists
Popular with university students
Planning
Doesn't accept reservations
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
High chairs available
Has kids' menu
Parking
Free of charge street parking
Free parking lot
Plenty of parking
Photos
Reviews For Pollo Tropical
Greg Johnson
Jun 4,2025
I went here for a change and ordered a newer item on the menu called a tropical chop which contains pork, steak and 1/4 chicken. The sides were sweet plantains, rice, and black beans. The beans are cook to a soupy state. Not sure if they're soaked first. Overall the meal is good and the price is competitive to other fast food joints
Kareem Joshua
May 13,2025
Good clean food for on the go. Restaurants need an upgraded design and atmosphere. Bathrooms are filthy and need to be cleaner ... this is for the brand overall as opposed to this specific location
jaironjanet
May 9,2025
The best so far. The food taste amazing!! Great service. Fast. Thank you!
Linet Imbert
Apr 27,2025
Wow this pollo tropical has been outstanding since the first day I came. I don’t live in Hialeah and I come here because all the employees treat my family and I great. The customer service is top notch and the food is always fresh and delicious Odalis Diaz, Odalis Parra, Maria Verdecia, And Adriana Romero the manager are amazing great customer service from everyone I’m always coming here they never disappoint me thank you so much. Linet
RAY’S BARBERSHOP LLC
Apr 27,2025
As a master barber at RAY’S BARBER SHOP LLC I learned to appreciate quality products and professional services. Pollo Tropical offers me great overall experience at an affordable price. Highly recommended to you your family and friends
Carolina
Apr 25,2025
Everything was so good , tried the cilantro garlic chiken sandwich it was very good, and not to talk about the mango juice sooo good .Service was so good and everything good ;)
Rob Mora
Mar 6,2025
Chicken soup is a must!!..att was great and fast service
nick cj
Mar 5,2025
Came to lunch with my daughter for my birthday & absolutely love the service here. Thanks
Reviews For Pollo Tropical